Looking for missing stuff

분실물 찾기 

A : A call center agent 콜 센터 직원

B : A customer 고객

C : Another call center agent 또 다른 콜 센터 직원

 

A : Hello, CCV cinema, this is Jina, how can I help you?

B : Hi, I watched a movie in the cinema today, and I think I left my phone there.

A : Which city did you watch the movie in?

B : Busan.

A : Okay, I will connect you to the office in Busan, please don’t hang up the phone. If you get disconnected, the phone number is 143335.

B : Okay, thank you.

C : Hi, I was told that you are looking for your phone. Can you tell me which movie you watched and what time you watched it?

B : I watched Kingsman at around 3pm.

C : Do you remember your seat number?

B : I have a receipt, let me check. Yes, I sat in row F, seat 12.

C : Okay, we have received one missing phone today, can you describe your phone please?

B : It’s a white Samsung Galaxy S7.

C : If we find it, we will contact you. Where should we contact you?

B : I will let you know my wife’s number.

 

한글번역

 

A : Hello, CCV cinema, this is Jina, how can I help you?안녕하세요, CCV시네마에 지니 입니다. 무엇을 도와드릴까요?

B : Hi, I watched a movie in the cinema today, and I think I left my phone there. 안녕하세요, 오늘 그 시네마에서 영화를 봤는데요 거기에 폰을 두고 온거 같아요.

A : Which city did you watch the movie in?어느 도시 에서 보셨어요?

B : In Busan Seomyeon. 부산이요.

A : Okay, I will connect you to the office in Busan, please don’t hang up the phone. If you get disconnected, the phone number is 143335. 네, 부산에 있는 사무실에 연결해 드릴게요. 전화 끊지 않고 말고 기다려 주세요. 혹시 전화가 끊어 질 경우에, 전화번호는 14335 입니다.

B : Okay, thank you. 네 감사합니다.

C : Hi, I was told that you are looking for your phone. Can you tell me which movie you watched and what time you watched it?안녕하세요, 핸드폰 찾고 계신다고 들었어요. 어떤 영화를 보셨는지, 어떤 시간대에 보셨는지 말씀해주시겠어요?

B : I watched Kingsman at around 3pm. 3시경에 킹스맨을 봤어요.

C : Do you remember your seat number? 좌석번호 기억하시나요?

B : I have a receipt, let me check. Yes, I sat in row F, seat 12. 영수증있는데 확인해 볼게요. 네, F열 12번이요.

C : Okay, we have received one missing phone today, can you describe your phone please?네,오늘 분실된 핸드폰 저희쪽에 하나가 들어왔는데요, 어떤 폰인지 말씀해주시겠어요?

B : It’s a white Samsung Galaxy S7. 삼성 겔럭시 S7,흰색폰이에요.

C : If we find it, we will contact you. Where should we contact you?발견 하면 연락드릴게요,어디로 연락을 드릴까요?

B : I will let you know my wife’s number. 제 와이프 번호를 알려드릴게요.

 

Must remember expressions

  1. I left my phone there거기 제 폰을 두고 왔어요
  2. please don’t hang up the phone 전화 끊지 마세요 
  3. If you get disconnected 만약 전화가 끊어진다면
  4. row 열(좌석)
  5. describe 묘사하다 설명하다 

 

 

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